Dial-a-Ride is a shared-ride service. The driver may pick up or drop off other people during your ride. In most cases, you can travel within a Dial-a-Ride service area without transferring to another vehicle. However, if your final destination is in another service area, you may have to transfer to a Dial-a-Ride vehicle serving that area. Dial-a-Ride can help you coordinate these transfers and transfers to and from fixed-route bus service.

All ADA trips must be reserved at least one day (and up to 14 days) in advance. Dial-a-Ride providers in different cities have different requirements for reserving non-ADA trips. To reserve a ride, call the Dial-a-Ride provider that serves the area where you will be picked up. TTY is available for the hearing impaired.

What is your name? What address will you want to be picked up at and what is the phone number at that address? How many people will be riding? Will you need a wheelchair-accessible vehicle? Will you be traveling with a service animal? Will you need to transfer to another Dial-a-Ride provider or to fixed-route bus service?

you can request an application from the Valley Metro ADA Certification Office at (602) 716-2100, TTY (602) 251-2039, or download the ADA Application for Persons with Disabilities found under About --> ADA