About Dial-A-Ride
Valley Metro is committed to providing safe, convenient transportation options for all Valley residents. ADA Dial-a-Ride complements the existing transit system by providing transportation to people who are unable to utilize local bus service due to a disability.
Dial-a-Ride offers different types of services depending on the city or town in which you live. To find out what type of service exists in your city, click on Service Locations or call 602-253-5000.
People with Disabilities
The Americans with Disabilities Act (ADA) requires transit agencies to provide alternative transportation called “paratransit” that mirrors available public transit for people with disabilities who are unable, because of a disability or disabilities, to independently use public transit for at least some trips.
Seniors Age 65 or More
Some cities in Maricopa County have elected to provide Dial-a-Ride services for seniors age 65 and above. Rules for these services vary by community, but most require the completion of an application and proof of age and residency.
General public
Some communities within Maricopa County provide Dial-a-Ride services to members of the general public. These services generally require proof of residency and are fairly limited in scope. Check with your city’s local government for more information about other transportation programs within your community.